FAQ
Find comprehensive FAQ about our exceptional software products at Digisoft ZA. Get insights and solutions to enhance your digital experience.
Is the Autodesk software commercial?
This is the educational version, offering all features and functionalities. It does not include any references to being an educational version in print and has no classic watermark. A commercial version is also available for an additional fee. Please contact us for more details
It the Microsoft keys genuine?
We don’t generate any Product Keys ourselves; rather, we securely store the keys provided to us and automatically assign them to customers when orders are processed. When you obtain a code from Digisoft, our system seamlessly retrieves a key from our stock, associates it with your order, and presents it to you. It’s important to note that Digisoft does not generate these codes; instead, our staff uploads codes sourced from Microsoft into our system
How are you able to sell this software at such a low price?
Through close collaboration with our suppliers and strategic purchasing in large volumes, we secure the lowest prices achievable. Our strong partnerships extend to licensed software retailers, distributors, as well as computer and electronic manufacturers worldwide. These valued partners often maintain substantial software inventories that require immediate disposal. By leveraging inventory and clearance sales opportunities, we obtain significant discounts and cost savings.
The majority of our software licenses are procured in bulk, allowing us to pass on substantial savings to our customers. We prioritize keeping our costs at a minimum, understanding that every dollar saved for us translates to a dollar saved for you
What if something goes wrong? Will I be able to get a refund?
Our dedicated professional team is always ready to assist you with any issues that may arise. While refunds are processed in accordance with our Refund Policy, we have full confidence in our management and support services to resolve any situation to your satisfaction
Price displayed on the site, Is sales tax included?
Yes, you see final price, all taxes are included.
How do I download my Software?
The download links are included in the email sent from [email protected] along with your license information
Do I receive an invoice for my order?
After completing your order, an invoice will be promptly sent to you
How do I get help with my installation?
We typically provide installation instructions along with any online/downloadable software license. If you encounter any difficulties with a software product purchased from us, feel free to reach out to us via our online chat, Whatsapp or through email